HELP & FAQ

WHAT'S INCLUDED
TRUST & SAFETY

Please let us know (contact here) within 24 hours if something is not done to your expectations. We’ll send a team out to make it right (within a 7-day window).

We rigorously evaluate all our lawn service providers, who undergo criminal record checks and thorough character assessments.

All our bookings are made online, so we take security very seriously. Extended Validation SSL protects our booking page, and our booking form has its own layer of 256-bit security. Credit card transactions are processed by Stripe, which has its own 256-bit security protocol. Additionally, our system does not store your credit card number; it only stores a token that allows us to charge the card when the service is complete.

MISC

Absolutely! Please keep any gates unlocked and dogs indoors. (We’re big dog people!)

No worries! Please let us know at least 24 hours in advance; otherwise, there is a $75 cancellation fee. You can notify us via phone, text, or email us at [email protected]

GETTING STARTED
  • All good! Just book a date that makes sense for you with enough days in advance so that we can coordinate with you.

We’ve been in your shoes! Please text or email us with photos and any directions you’d like your provider to know.

We price based on the size of the lawn you book service for. If there’s a noticeable size difference, we’ll call you to discuss price adjustments. Prices and extras for overgrown grass and excessive cleanup are shown on our booking page.

We serve the entire Greater Austin area. Here’s a complete list of the zip codes we service: 78702, 78703, 78704, 78722, 78723, 78730, 78731, 78733, 78735, 78746, 78750, 78751, 78753, 78756, 78757, 78758.

Yes, we do.